The fine print, made simple.

Booking & payment

• Your date is reserved once we receive your signed rental agreement, a 50% retainer and the security deposit.
• The retainer is non-refundable because it holds your date. It counts toward your package total.
• The remaining balance is due 7 days before your event.
• Packages are designed for celebrations of up to 50 guests. We don't rent extra chairs or tables separately.

Cancelling or rescheduling

• Reschedule once at no charge with at least 14 days' notice, to a new date within 12 months, depending on availability. Your retainer and deposit carry over.
• Cancelling 14 or more days before your event: we keep the retainer and you owe nothing more. Your security deposit is refunded.
• Cancelling within 14 days of your event: the full package balance is owed, since we've held the date and turned away other bookings. Your security deposit is refunded.

Weather

• For outdoor events, please plan a backup such as a tent or indoor space.
• If severe weather is forecast, contact us at least 48 hours before your event to reschedule at no charge.
• For safety, we can't set up shimmer walls or backdrops outdoors in rain or high wind. Please keep rental items out of the rain.

Pickup, delivery & returns

• Pickup is the day before your event, between 2 and 6 pm. We send the pickup address after you book. An SUV or truck fits most packages; please bring a helper for loading.
• Returns are due the next day by noon. Please clear away food and trash. You don't need to wash anything.
• Delivery is $75 within Dallas and $100 for nearby cities such as Richardson, Garland, Irving, Mesquite and Grand Prairie. Farther locations are quoted on request.
• Luxe Celebration includes delivery, setup, styling and return pickup.

Security deposit, damage & late returns

• The refundable security deposit covers damage, missing pieces and late returns.
• We inspect everything after your event and return your deposit within 7 days, using your original payment method.
• Normal wear is fine. Light scuffs from regular use are expected.
• Damage includes broken or bent frames, torn or stained fabric, missing shimmer panels, wax, tape residue or glitter, and items left out in the rain.
• Damage is charged at repair or replacement cost. Anything beyond the deposit is billed to you.
• Late returns are $50 per day.
• We photograph every item at pickup and return, and you'll sign a short item checklist, so everyone agrees on what went out and what came back.

Questions about a policy? Call or text (972) 885-7127 or email poshpartydallas@gmail.com.

Last updated October 2026